Santa Cruz Auto Repair

Bobby and Scott were friendly and helpful, and my AC is now functional.

I have total trust that the work will be done properly and on time. Great customer service as well.

*Takes really good customer service and an amazing experience to get me to do a review.* Needed a smog check for my BMW. I checked out a few places but i decided on Bobby's Pit Stop because of how genuinely PLEASANT the guy who answered the phone was. (I haaaate when i call a shop and they sound annoyed. Obviously im trying to bring you my business and believe it or not money i work hard for too) None of that here. I called and the guy who answered happily answered my questions and was totally professional even when i had to check my schedule and call back. Already off on a better start than the other shops i called. I pulled up for my 8am appointment and was relieved at the location's convenience. Nice parking lot with plenty of space for me to pull up/park my car/ maneuver. My car is lower than most so a decent parking lot goes a long way with me. ( I also hate pulling into shops that are so cramped and crowded with other cars you are just immediately in the way no matter what) I remember being immediately impressed with the location as i walked towards the office. I thought "now this is a business". Bobby was at the front counter super friendly as was the other gentleman in the office. BOOM. 8:15 am and im driving away happily smog certificate in hand. Smog Check Grand Total: $49. Awesome Deal. (some other shops were tryna charge $65+) They have definitely earned my business and if you want to be happy about spending your hard earned money then I HIGHLY RECOMMEND BOBBY'S PIT STOP! I have already started recommending them to family and friends and i will definitely be back with my girlfriends car next year. Thank you Bobby and staff for making that such a pleasant and easy experience.

Bobby's always delivers excellent customer service & quality work. They are easily the best mechanic shop in the county!

Car was smogged in half the time estimated, and good advice from Bobby on toddlers.

Again Excellent service. I called after hearing a change in the brakes and was thankful that they could fit me in same day on s Friday no less. They saved a trip I had planned in the truck. Really appreciated them going out of there way to get the family out this summer. Thanks Bobby M

My review is concerning a Smog Check Excellent service, Bobby and Scott tried their absolute best to help me with some check engine light issues for my Smog check. I felt like I had 2 friends just trying to help me out. I usually feel like I have to play a game with auto places and pretend I'm a car genius to make sure that they don't take advantage of me. That was not the case here. When I had questions they answered to the best of their ability and didn't mind my incompetentcies. Absolutely recommend them.

Good fast service as always.

Fast, courteous, always thoughtful and fair.

Strictly profession as always