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5

Prompt, friendly service. Pinpointed defect during smog test, quickly repaired it, then explained to me what had to be done.I'm extremely happy with their service ever since I began taking my cars and truck to Bobby's for over five years.

5

They make a very detailed check of my car, then tell me what needs to be done, how much it will cost and when it will be ready. And they do it right the first time. Add that they are polite and patient with questions.

5

Got to my smog appointment a little late cause traffic, they had my car heading into the garage before I had stepped in the office. Smog was competitively priced and I was on my way in no time. Very happy with the service.

4

The folks at Bobby's Pit Stop are always very helpful and knowledgeable. They are no-nonsense about what needs to be done. They are honest and I feel safe that they are not taking advantage of me or my organization. They are courteous and professional, and always offer me a free shuttle ride if I need one. I highly reccommend this shop for your personal of fleet vehicle repairs.

5

Great service as always. I have been using them since their old location on Bay ave. in Capitola.

4

Called to get an appointment for a smog check and was seen the same day at a time that worked for me. As usual, service was prompt, efficient and friendly. I recommend them very highly!

5

Super helpful and friendly staff. Everything done in a timely manner. Thanks Bobby!!!

4

Excellent service. I always appreciate your professionalism and patience even when you are very busy you always take the time to give me your full attention and advice

5

We had a way above average,even into the excellent range, experience when we brought our 2 cars in for a smog check. In summary...* we blew it originally by writing down the wrong Thursday for our original appt... they were most graciously understanding even though I'm sure that had to have screwed up their previous Thurs.* we brought in not one but 2 cars on a very busy day... they did both faster than we had agreed upon and were very pleasant to deal with. Most people when busy and under pressure, treat you that way, they did not.... how refreshing.* one of our clunkers needed a gas cap or it wouldn't have passed.... they took the initiative to replace it (at a minimal charge) and the car passed.... wowie, zowieWhat do you say other than, "We'll be back and what a pleasant and efficient experience."Thanks Bobby and crew.

5

They gave us an appointment right when we wanted, and then smogged our vehicle lickety split. Nice guys to do business with.

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